TERMS AND CONDITIONS SOUTHCAL SURF LESSONS
TERMS AND CONDITIONS
All clients must provide a signed waiver form at the time of their lesson. You will fill out the waiver on location at the lesson. We can also send you the waiver in advance.
To complete any booking we require payment in full.
Full payment is due in advance. Clients that haven't arrived at their scheduled lesson and cannot be reached by phone are considered no-shows 20 minutes after the scheduled lesson start time (call if you are running late and we will do our best to accommodate you - we want your experience to be a great one!). Lessons that start late due to late client arrival will end at the originally scheduled time unless other arrangements are made.
All payments are non-refundable. All reschedules or cancellations must be made at least 24 hours in advance to receive full credit towards additional services. Any cancellations or reschedules made less than 24 hours in advance will receive no refund nor credit.
Surf Lessons for Minors
Minors are to be monitored at all times by either a parent or guardian for the duration of their time with SouthCal Surf Lessons. SouthCal Surf Lessons is not responsible for monitiring minors either before nor after the minor's scheduled lesson.
All surf lessons within the package will be scheduled before or at the first surf lesson.
All surf package registrations require payment in full. All payments are non-refundable. All reschedules or cancellations must be made at least 24 hours in advance to receive full credit towards additional services. Any cancellations or reschedules made less than 24 hours in advance will receive no refund nor credit.
All gift certificate sales are final and are non-refundable.
All transactions are handled in US dollars, and SouthCal Surf Lessons is not responsible for any fluctuations in currency exchange rates that may affect the value of any payments and/or refunds. In the event that a payment or partial payment is refunded you, your refund will take place in one of the following ways:
If you paid using a PayPal balance or account, the refund will be credited to your PayPal balance.
PLEASE NOTE: We always take care of our customers! Let us take care of you! Communicate with us if there is ever a concern and we will do our best to make sure everything is sorted out in the best possible way.
Ocean conditions will vary from day to day, and from hour to hour. We are experienced and we are
very familiar with the range of conditions on the beaches we teach on, as well as the seasonal effects of the tides and currents on them. We schedule our lessons around the rhythms of the ocean to ensure the best possible conditions for learning. By using our services, you agree to defer to our judgement in this regard, and there will be no refunds, exchanges, or reschedules due to conditions unless we deem them to be unworkable or unsafe.
SouthCal Surf Lessons may at any time contact you to reschedule your surf lesson if for any unforseen reason we are unable to accommodate you at your scheduled time. All lessons and availability are subject to change and/or cancellation. The vast majority (more than 99%) of our surf lessons take place at the time requested and confirmed, and we apologize in advance for any inconvenience should we need to reschedule you. In the event we do need to reschedule you, please be advised that our policies regarding reschedules initiated by the client (indicated above) remain intact.
SouthCal Surf Lessons reserves the right to cancel any services if we deem the conditions to be unsafe or if minimum enrolments are not met. In the event of such a cancellation, all services will be either rescheduled or fully refunded according to the terms listed above under REFUNDS.
SouthCal Surf Lessons is not responsible for any expenses incurred due to travel delays, flight cancellations or illness/sickness, or surf lesson cancellations.
SouthCal Surf Lessons reserves the right to refuse service to anyone.
SouthCal Surf Lessons do not like all of this legal stuff and just wants to teach you how to surf!